Here’s a more detailed and comprehensive version of the Refund and Returns Policy for UniStylein:

UniStylein Refund and Returns Policy

At UniStylein, our goal is to provide our customers with the highest quality products and an excellent shopping experience. However, we understand that sometimes things don’t go as expected, and you may need to return or exchange a product. This page outlines our full refund, return, and exchange policy to ensure you have a smooth and hassle-free experience when shopping with us.

Overview

We offer a clear, transparent policy to help you navigate the process of refunds, returns, and exchanges. If you are not fully satisfied with your purchase, we are here to assist you through the process. Please review our policy below for more detailed information.

Refund Policy

Refunds are issued based on the condition of the product, the return period, and the reason for the return. Here’s how our refund process works:

  1. Refund Process:

    • If you wish to request a refund, we will process it to your preferred account, including popular payment methods like JazzCash, Easypaisa, or your bank account.
    • If you receive the product and decide to request a refund upon delivery, we may also issue a cash refund in hand at the time of delivery.
    • To be eligible for a refund, the product must be returned to us within 3 days from the delivery date.
    • Refunds will be processed within 3 business days after we receive the returned product.

  2. Late Refunds:

    • Please be aware that if more than 3 days have passed since the delivery date, we will not be able to process a refund for your purchase.

  3. Sale Items:

    • Only regular-priced items are eligible for refunds. Unfortunately, sale items, discounted products, or promotional items cannot be refunded.

Returns Policy

We want you to love what you ordered! However, if you need to return an item, you can do so following the guidelines below:

  1. Return Window:

    • You have 10 days from the delivery date to return any product. The product must be unused, in its original packaging, and in the same condition as it was when it was sent to you.

  2. Required Documentation:

    • To complete your return, we require a receipt or proof of purchase. This helps us verify the transaction and process the return quickly.

  3. Non-Returnable Items:

    • The following items cannot be returned:
      • Gift Cards (non-returnable and non-refundable)
      • Used Products (products that have been used or opened cannot be returned)
      • Health and Personal Care Items (for hygiene and safety reasons, these items are not eligible for return)

  4. Return Address:

    • Please do not send your purchase back to the manufacturer. Instead, all returns should be sent to our designated return address, which we will provide to you when you initiate the return process.

Exchanges Policy

We understand that sometimes you may need to exchange a product, either because it is defective, damaged, or not what you expected. Here’s how exchanges work:

  1. Eligibility for Exchange:

    • We only offer exchanges if the item you received is defective or damaged. If you believe your item qualifies for an exchange, please contact us as soon as possible.

  2. Exchange Process:

    • To begin the exchange process, please email us at [email address] with your order details and a description of the issue.
    • Once we confirm your exchange request, send the item to our return address at [physical address]. We will then send you a replacement item of the same model, size, or color (depending on availability).

Shipping Returns

When returning an item, please keep the following shipping policies in mind:

  1. Return Shipping Costs:

    • You are responsible for paying the shipping costs to return the product to us. Unfortunately, shipping costs are non-refundable.
    • If you receive a refund, the cost of the return shipping will be deducted from your refund.

  2. Processing Time:

    • After we receive the returned item, please allow up to 7 business days for us to process your return and issue the refund or exchange.

  3. Return Shipping Address:

    • Please send your return package to the address we provide when you contact us. The return shipping address will be based on your location and the nature of the return.

Late or Missing Refunds

If you have not received your refund within the expected time frame, please take the following steps:

  1. Check Your Bank Account:

    • Refunds can take a few days to appear in your account, depending on the payment method. Please double-check your bank account or e-wallet (JazzCash/Easypaisa) for the refund.

  2. Contact Your Bank or Payment Provider:

    • If you still do not see the refund, please contact your bank or payment provider to inquire about the delay. Processing times may vary between institutions.

  3. Contact Us:

    • If you’ve followed the steps above and still have not received your refund, please contact us at [tahakhans1712@gmail.com] (0389049549)with your order details, and we will look into the matter immediately.

Contact Us

If you have any questions regarding our Refund and Returns Policy, need help with a return or exchange, or if you simply need more information, please feel free to contact our customer service team. We are here to help!

  • Email:[unistyleinstore@gmail.com]
  • Physical Address: [Faisalabad Nazimabad]

We value your satisfaction and are committed to making your shopping experience with UniStylein enjoyable and stress-free. Thank you for choosing UniStylein!

Unistylein Handled By Nazli Industires Number 03082088989

Need help?

Contact us at {0389049549} (03082088989) for questions related to refunds and returns.